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Senior IPT Onboarding Associate

Apply now Job no: 519440
Work type: Full time
Location: United Kingdom
Categories: Internal Legal
Office Location: Brighton

Job purpose:

The Senior IPT Onboarding Associate will be responsible for accurate preparation and filing of tax authority registration documents for new and existing IPT clients, alongside support with the completion of client contractual documentation and other onboarding activities. They will require strong client relationship management and efficient customer service delivery skills to support a team of global IPT professionals.


Duties and responsibilities:

  • Act as first point of contact for new clients, post-sale, and assist them with the registration process across EU/EEA authorities to obtain tax IDs;
  • Create and file accurate company registrations for our clients within strict deadlines;
  • Regular correspondence and contact with clients, network offices and EU/ EEA Tax Authorities in relation to registrations;
  • Monitor progress of tax registrations for every client in every territory;
  • Develop and implement new operational processes for client registrations to enhance service delivery and drive cost efficiencies;
  • Build and maintain Territory Registration Manuals and supporting templates, updating iteratively as required;
  • Keep up to date with changes in local tax legislation in relation to registration processes;
  • Build a first-rate professional relationship with clients;
  • Build a first-rate professional relationship with local offices;
  • Use specific software programs and maintain company databases as required.


Job specific requirements:

  • Preferably 2-4 years’ experience in a similar role;
  • Degree holder in finance, accountancy or business-related disciplines preferred;
  • ACCA/CTA qualifications are desirable;
  • Resourceful, independent and strong problem-solving abilities;
  • Excellent written and communication skills, with strong ability to plan ahead and organise;
  • Analytical structured mind set with ability to follow and build upon existing processes and ensure data is maintained with accuracy and consistency;
  • Fluent in both English and German language;
  • Proficiency in MS Excel, MS Word and MS Outlook is essential.


Key results Areas & Key Performance Indicators:


  • 100% Data Entry completeness and accuracy into the relevant reporting system, except in circumstances beyond your control;
  • 100% Completeness of IPT registrations within timeframes agreed with clients, except in circumstances beyond your control;
  • 100% Compliance to Tax Reporting Deadlines, except in circumstances beyond your control;
  • 100% Adherence to ISO27001 Data/information Security protocols;
  • Ensure timeliness and correctness of data provided to clients;
  • 100% timely and accurate personal time writing and in line with personal productivity target;
  • Support process enhancement and continuous process improvements, utilising systems as required.


Critical competencies for success


Operational Excellence:

  • Will take advantage of learning opportunities to meet needs of current job;
  • Promptly and efficiently completes work assignments;
  • Strives for high standards of delivery to clients;
  • Has a strong understanding of processes needed to undertake the role successfully;
  • Will keep up to date with business trends / changes in the law that will impact their role;
  • Only makes decisions within defined limits of authority.

Commercial Awareness

  • Good understanding how immediate team interacts with other teams to deliver results;
  • Demonstrates a good understanding of the general environment in which TMF Group operates;
  • Understand and apply TMF’s code of conduct and values;
  • Has a good understanding of TMF Group’s business lines and how TMF is structured;
  • Understands and applies control and risk governance frameworks consistently;
  • Fully knowledgeable on the day to day activities required to maintain client; statutory records.

Leadership & Resource Management

  • Reviews own work and some non-complex work undertaken by more junior team members / interns;
  • Regularly manages expectations of more senior colleagues;
  • Understands own motivation and personal impact in optimizing personal and team performance;
  • Acts with integrity and upholds the values of the organization in all they do.

Interpersonal Skills:

  • Responds to and anticipates client needs in a timely and professional manner;
  • Communicates information in a clear and concise manner (verbal and written work) to both internal and external stakeholders;
  • Able to deal with difficult situations in a calm and diplomatic way;
  • Manages internal and external stakeholder expectations with regards to delivery, escalating concerns as appropriate.




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Applications close: GMT Daylight Time

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