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Senior Engineer - Global Enterprise Engineering

Apply now Job no: 529135
Work type: Full time
Location: India, India - Bangalore, India - Pune
Categories: Information Technology
Office Location: Pune

Job Purpose

TMF provides a range of services for Corporates to assist them in: a) running a local business, b) preparing to enter a new market or c) operating across many borders.  These services include Corporate Secretarial, Accounting & Tax, and HR & Payroll.

In addition to this, TMF Group is a recognised global player in the administration of Capital Markets transactions and PERE investments, providing a complete range of fund and business services.

The Identity & Access Management provides support, implementation, and design services for Microsoft Active Directory and Windows-based systems across TMF Group, including directory and identity management solutions. Resolves and appropriately completes assigned cases and change requests and acts as an escalation for support issues. The core infrastructure technology duties include enterprise Microsoft Active Directory and related technologies services architecture creation and management, global system security and policy configuration.         

Key Responsibilities
  • Produce enterprise-level designs for Active Directory forests, AD DNS, DHCP, Certificate services-PKI, Azure AD, O365, AD Connect, ADFS, WAP, Azure Application Proxy, AD RMS, IRM, WIP, OME, ADFS, Single Sign-on, Multi-Factor Authentication, MIM IDM, Microsoft ATA, AGPM, Group Policies for global initiatives following those through to implementation via collaboration with project and support teams.
  • Own Root Cause Analysis and Problem Management for corporate Identity Management environment.  Serves as escalation point for tier 1 & tier 2 TAC FCR teams, provides guidance and direction in resolution of escalated issues and/or complex production, application or system problems. 
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs. Act as global service owner of IAM technologies, and ensure 99.99% service availability.
  • Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps. Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation
  • Management of IAM Technologies, stakeholders, Projects, Reporting, Process improvements, Risk & Escalations,  maintain service uptime, prepare KPIs against individual contributor objectives.
Qualifications

Key business expertise

  • Understands TMF Groups' business lines, regulatory requirements and how the organisation is structured.  Records their time accurately and within deadline. Understands and applies control and risk and governance frameworks consistently. 
  • Is financially mindful of personal impact on the business.
  • Understands own motivation and impact of personal attitude on own performance
  • Builds and maintains relationships at all levels across the Group. Will be mindful of cultural differences across a diverse organisation. 
  • Communicates (verbally and through written work) information in a clear and concise manner. Will manage stakeholders' expectations with regards to delivery, escalating concerns as appropriate.
  • Puts colleagues/ clients at the centre of everything they do to ensure a positive experience. Upholds the values of the organisation in all they do. Acts with integrity        
    Trustworthy team member who considers those around them.  

Key Requirements:

  • 5+ years of experience in mentioned technology, in particular Active Directory forests, Azure AD, ADFS (related to Horizon), Azure Application Proxy, ADFS, Azure Enterprise applications;
  • Excellent knowledge of English language;
  • Used to work within remote and international teams; aware of cultural differences;
  • Good communication and stakeholder management skills.

Candidate profile

  • Will generate ideas for improvement based on past experience.   
  • Understands personal development areas and is driven to 'bridge' gaps.
  • Will ask relevant questions to improve business awareness/ knowledge
  • Is aware of client contracts and what is W.I.P./ 'out of scope'
  • Individuals will work under direct supervision and work will be reviewed. 

 

 

Make an impact

Our global presence in more than 80 countries allows you to impact how global and diverse clients do business as well as give back to the global communities we operate in

Be part of One TMF

At TMF Group, it’s our people who make us who we are. Our company thrives on entrepreneurial spirit and is full of proactive people who combine enthusiasm with responsibility and accountability.

A world of opportunity

Regardless of where you are in your career, TMF Group opens a world of opportunity where you will be part of our team and is supported in your global career journey.

 

 

Advertised: India Standard Time
Applications close: India Standard Time

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