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Payroll Specialist (Global Clients)

Apply now Job no: 529153
Work type: Full time
Location: Poland - Warsaw, Poland
Categories: Client Relationship Management
Office Location: Warsaw

 

About TMF Group

TMF Group is a global provider of modern business services in the area of ​​accounting and taxes, human resources and payroll, as well as corporate secretariat management.

We employ nearly 9,000 qualified specialists in 125 offices located in 83 countries. We have been present in Poland for over 20 years, helping our clients from offices in Warsaw and Katowice, where nearly 600 people already work.

 

Job purpose

Hub Specialist is responsible in supporting the overseeing the overall operations of Global Client worldwide delivery – from pre-payroll to post-payroll activities; monthly, quarterly and annual payroll deliverable; and other ad-hoc tasks. Ensuring accurate and timely service delivery and processing.

Act as the single-point-of-contact for Global Client contacts and local TMF payroll teams in the day-to-day payroll activities.

Build and maintain a good and professional relationship with the client as well as the TMF local teams and ensure to have a good communication channel for both parties as the role requires a lot of coordination which is one of the key to ensure a smooth delivery.

 

Key Responsibilities:

  • Working closely with TMF network of global offices to coordinate Client payroll delivery  in EMEA region and worldwide
  • Quality control, verification and consolidation of payroll input data provided by the Client
  • Regular communication with the Client, and clarification of monthly input data in case inconsistency spotted
  • Validation of local payroll results delivered by TMF local offices in terms of data input completeness, and month to month variances
  • Payroll middleware system updates and assistance to the local offices when applicable
  • Monthly payroll results reporting and payslips delivery to the Client in accordance with agreed scope and schedule
  • Processing and coordination of monthly payments, and bank accounts reconciliation
  • Updating process documentation, issue logs and monthly volumetric (headcount) data for coordinated locations
  • Liaising with TMF local teams to answer Client’s employees’ queries, validation of received answers before sharing them with the Client (exhaustiveness and clarity)
  • Assistance with Client’s ad-hoc projects

 

Key Requirements:

  • Bachelor's degree (Economics, Administration or Accounting)
  • At least 3 year hands-on experience in local payroll on independent specialist position and/or experience in coordination within SSC/BPO in an international client facing work environment
  • Fluent in English (both written and verbal)
  • Efficient with MS Office: MS Excel, Word, Outlook
  • Fast learner and versatile individual with strong coordination, analytical and organizational skills
  • Ability to prioritize time critical tasks and adhere to strict payroll deadlines
  • Excellent internal & external customer service skills
  • Ability to have strong working relationships with all relevant parties such as Client, TMF Global Teams, TMF Local Office Teams and third party providers
  • Attention to detail

Working at TMF Group offers:

  • Convenient central location of the office
  • Stable employment
  • Flexi-time and remote working
  • An international and dynamic environment
  • Private medical care
  • Life insurance
  • Co-financing of tickets for sports activities
  • Free language courses
  • Exceptional people and atmosphere
  • Christmas and occasional gifts
  • Co-financing of holidays
  • Charity work

Advertised: Central European Daylight Time
Applications close: Central European Standard Time

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