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Fund Services, Manager, CI

Apply now Job no: 538190
Work type: Full time
Location: Jersey - Saint Helier
Categories: Management, Administration, Client Relationship Management, Private Equity and Real Estate, Funds
Office Location: Jersey

Job Purpose

To provide support to the Director on an ongoing basis to ensure the efficiency of the Company is maintained. To take ownership of a portfolio of clients and be the primary point of contact for all administrative needs. To be proactive in the management of staff to ensure that they uphold the policies and procedures of the Company as a whole. To safeguard customer relations by ensuring that work is undertaken efficiently and effectively on an ongoing basis.

Key Responsibilities

  • Take responsibility for a team managing the day-to-day administration of a large entity portfolio for a client
  • Undertake “B” signatory responsibilities for the Company and provide cover to other sections when required
  • Act as a lead client contact, participate in service calls/KPI meetings, and lead preparations for Board Meetings
  • Provide assistance with the interview process of new recruits
  • Provide assistance with new business enquiries and client onboarding, including networking with key intermediaries

The primary focus of the role will be:

  • Train junior staff members reporting to him/her
  • Promote and support the goals of the Company
  • Lead on client quarterly fee collections
  • Arrange regular team meetings and when necessary, one to one meetings with team members in order to develop individuals
  • Ensure all work carried out by the team complies with the entity’s documentation, the company’s policies and procedures and any regulatory requirements
  • Ensure that the rules, regulations and procedures are adhered to at all times
  • Develop and maintain effective relationships between individual members of the team
  • Perform all tasks in a timely manner, seeking guidance when necessary
  • Responsibility for leading on client portfolios
  • Develop and maintain a good relationship with clients of the Company
  • Make positive suggestions as to how effective changes can be made to improve the procession of the workflow
  • Undertake and assist with the other sections workloads as necessary and when required
  • Ensure all team time is recorded correctly onto the time recording system on a weekly basis
  • Monitor and control all incoming communication to ensure that it is directed to an appropriately skilled member of the team
  • Oversee and control all outgoing communications to ensure correspondence, calculations and presentation of work is to a high standard, adhering to 4-eyes review at all times
  • Oversee work to a high standard to maintain the Company’s corporate image
  • Attend all relevant training courses to ensure ongoing professional development
  • Comply with all of the Company’s procedures and policies
  • Ensure personal compliance with policies and regulations

Professional Experience and Qualifications

  • Previous management experience within a financial institution and ideally in a Private Equity Administrative department
  • A qualification relevant to the administration of Private Equity Funds as well as trust and company administration
  • Ideally certificate in offshore administration or equivalent

Candidate Profile:

  • Education and qualifications’ to at least ‘A’ level standard (essential)
  • Education to degree level in a relevant subject (desirable)
  • Desirable – a professional qualification such as ICSA, ACCA or ACA


Make an impact

Our global presence in more than 80 countries allows you to impact how global and diverse clients do business as well as give back to the global communities we operate in

Be part of One TMF

At TMF Group, it’s our people who make us who we are. Our company thrives on entrepreneurial spirit and is full of proactive people who combine enthusiasm with responsibility and accountability.

A world of opportunity

Regardless of where you are in your career, TMF Group opens a world of opportunity where you will be part of our team and is supported in your global career journey.

Advertised: GMT Daylight Time
Applications close: GMT Daylight Time

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