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Purpose
Support Level 3 colleagues in the provision of a high-quality client service, producing service deliverables for a portfolio of clients, including the preparation of data, and acting as the primary day to day contact for the provision of those professional services, to meet stakeholders’ and client expectations.
Key responsibilities
Operations
Responsible for delivering specified deliverables to clients in accordance with deadlines;
Ensure appropriate controls, policies and processes are adhered to;
Create and maintain relevant records;
Assist with implementing changes to procedures, guidelines, etc.;
Escalate client/work issues to Senior Accountant/ Supervisor;
Collect appropriate data from clients and input into database as required;
Reports to Supervisor/Manager, as required;
Answer questions in a timely manner;
Establish and maintain a good working relationship with clients and colleagues;
Deal with or act on correspondence from third parties including authorities and, auditors, etc.;
Support the implementation and updating of accounting systems, if needed;
Various other miscellaneous tasks as instructed from time to time.
Client service
Support clients with service delivery matters;
Attend client meetings, as required;
Prepare client work in accordance with procedures;
Work with clients to ensure required data is received in good time;
Prepare and submit approved returns, submissions, accounts, reports et al as applicable;
Financial and commercial management
Post time accurately in the internal time management system keeping to relevant submission deadline;
Ensure the correct reporting of time spent for work on portfolios;
Technical Expertise
Use specific software programs and maintain databases as required;
Develop technical knowledge through reading and attendance at appropriate internal trainings, etc;
Team-based responsibilities
Inputting/ uploading information in system;
Review, test and reconcile the work and data received from third parties;
Banking, cash and cashbook maintenance;
Debtor and creditors maintenance and reconciliations;
VAT returns, ESR notifications and returns;
Monthly, quarterly and annual management reports;
Assist with the coordination of monthly and annual trackers;
Personal utilization of 85% - whereby 85% of hours are aligned to client work and service delivery.
Key competencies
Be organized, logical and thorough in the execution of their function;
Ability to follow defined processes through basic problem solving;
Deadline oriented person with the ability to work under pressure;
Ability to prioritize and manage personal workload;
Excellent time management and organisational skills;
Attention to detail and high level of accuracy;
Strives to meet service delivery standards;
Able to respond to client needs in a timely and professional manner;
Excellent communication skills with the ability to build good working relations at all levels, communicate clearly and act with courtesy;
Ability to maintain confidentiality;
Is a team player, trustworthy, considerate and live the TMF values;
Understands personal development areas and is driven to 'bridge' gaps.
Key knowledge and experience
Qualified Accountant (CPA, ACCA, CA) in recognized professional body is an advantage;
No relevant experience is required. Fresh graduates are encouraged to apply;
Sound knowledge of international accounting practices (IFRS) and key updates;
Self-motivated, well-organized and a strong sense of responsibility with positive working attitude;
Excellent skills in use of Microsoft Excel and Microsoft Office;
Experience in QuickBooks, Zoho, SAP and other key accounting software is an advantage;
Good command of written and spoken English.
Other characteristics: reliable, self-motivated and able to work independently and as part of a team.
What's in it for you?
An exciting opportunity in an international company
Professional development opportunities as well as extensive individual further training opportunities, supported by our TMF Business Academy
A career within an ever evolving market
Flat hierarchies with direct contact to management and international exchange
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