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Operations Transformation Manager

Apply now Job no: 519977
Work type: Full time
Location: Czech Republic, Poland, Russia, Russia - Voronezh
Categories: Project Management
Office Location: Czech Republic

TMF Group is one of the leading international companies that provides professional services in more than 80 countries.We help our clients expand across the international borders.

Our expert accountants, corporate secretarial and HR and payroll professionals are located around the world, enabling clients to operate their corporate structures in different geographical locations.

Job Purpose:

OpEx Manager will collaborate with different stakeholders to design, execute and lead multiple project teams through organizational change efforts of varying size and complexity. OpEx Manager will also utilize change management principles, processes and tools to focus on driving financial and operational results for TMF Group and our clients.

The successful candidate will have a strong background in process transformation, strong programme management and exemplary people skills. S/He will be the part of a highly talented team that is supporting the business through a strong transformation journey.

The role will report to the Operational Excellence Director based out of Warsaw and will be the part of a geographically distributed team. 


Key Responsibilities:

Manage complex programs which deliver within quality, cost & time constraints

  • Assess, plan and supervise the projects related to implementation of new organisation structure, new process operating model and/or new technology (workflow, automation tools)
  • Identify, mitigage and manage, programme related risks
  • Embed quality review and governance in all activities
  • Work with technology teams to identify opportunities to implement or optimise technology
  • This also includes projects related to Operational Excellence and Smart Sourcing initiatives, where multiple countries will be involved in the implementation and roll out.

Design and deploy effective change management techniques to influence, train and guide operational teams

  • Define and implement the change management strategy to ensure stakeholders are knowledgeable, prepared, and motivated for the changes
  • Build and maintain relationships with stakeholders who have accountability for program execution
  • Coach, mentor and support other team members to enhance delivery performance

Effectively establish and manage programme governance, financial & benefits tracking

  • Establish effective reporting on programme benefits, progress, risks and issues to the different stakeholders
  • Establish clear and measurable programme goals which improve business performance
  • Contribute to governance meetings, reporting to local leadership and Group Exco Members
  • Continuously measure and assess the effectiveness of the programme
  • Establish benefit tracking mechanisms which will be handed over to finance after programme completion
  • Manage the programme budget, including internal and 3rd party spend



Experience in:

  • 5+ years leading complex programs involving organizational change (people, process and/or technology)
  • 3+ years in Process redesign and Organization re-structuring
  • Bachelor's or Master's degree;
  • Excellent knowledge of English language is mandatory;
  • Excellent communication & interpersonal skills, with confidence to approach people of all levels of seniority
  • Exceptional organisation skills and self-motivator to work independently
  • Strong analytical and problem solving skills
  • Willingness to travel up to 30% of the time


Working at TMF Group offers:

  • Learning opportunities: you will work with highly experienced colleagues who are ready to share their knowledge, and will receive the opportunity to work on diverse and complex client requests. You will also be able to apply for and be supported for training
  • Value-driven work environment: you can expect integrity and respect from all your colleagues and your leadership team
  • Teamwork:an environment where we learn from our mistakes and work together to improve our processes continuously. A no-blame culture where teamwork is important, valued and lived daily
  • Ambition:we are a growing company in which we constantly look for the next opportunity and where all ideas are welcome

Advertised: Russian Standard Time
Applications close: Russian Standard Time

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