We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted on our career website.

About TMF Group

TMF Group is a leading provider of employee, financial and legal administration services, helping clients invest and operate safely around the world. Our 10,000 experts in 125 offices across 86 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business success.

We have been present in Poland for over 20 years, helping our clients from offices in Warsaw and Katowice, where more than 700 people already work.

Katowice is also the location for our new structure - the Regional Delivery Center, whose task is to serve the European markets of our clients, companies from the Fortune 500 and FTSE 100 rankings. As part of the structures, we are looking for specialists in the field of international accounting & tax, human resources and payroll, and global entity management. We also build teams that will be responsible for handling international funds and supporting internal financial processes of the TMF Group.

Job purpose

The Client Acceptance Team Account Assistant will support the (Senior) Client Acceptance Officer in handling legal, compliance, financial and administrative matters of prospective client companies including ensuring full compliance with TMF Acceptance policies.

The Client Acceptance Team Account Assistant is part of a dedicated team and has the responsibility to ensure a seamless integration of new clients to the respective service teams in such a way that the client can start being serviced without any unclear matters or compliance open issues. At this role you will have possibility to work remotely or hybrid from the office in Katowice.

Key responsibilities

• Build up a strong working relationship with team members, other colleagues, prospective clients and third parties (such as business partners - as applicable)
• Monitor the progress of ongoing matters. Identify problems and take actions (in consultation with the (Senior) Client Acceptance Officer
• Organize meetings (checking availability for all attendees, scheduling the meetings, taking notes where applicable)
• Assist with various aspects of onboarding of new prospective clients such as standard client outreach, basic KYC lists, preparation of onboarding documents, and assistance with online research in respect of the new prospective client
• Take care of filing of various KYC documents and correspondence
• Maintain and setup of organized administrative files
• Keep client data and the client database up to date in a timely and accurate manner
• Keep records per account of own worked hours on a daily to weekly basis
• Ensuring all activities are in line with applicable internal guidelines and execute any activities necessary which are required from a sound compliance point of view
• Act as gatekeeper of the Dutch financial system as required by local and international laws and regulations
• Perform any other tasks and duties as requested or assigned by the Supervisor (Senior) Client Acceptance Officer

Key Requirements

• A minimum of 2 years relevant working experience (preferably in administration / admin support roles)
• University degree 
• Prepared to follow the Basic Trust Officer course and other relevant courses
• Excellent English written and verbal communication skills
• Good interpersonal and communication skills
• Ability to work well with a team in a fast-paced environment
• Very good organizational and problem-solving skills, ability to prioritize 
• Positive can-do attitude

Working at TMF Group offers

• Convenient central location of the office
• Stable employment
• Flexi-time and remote working
• An international and dynamic environment
• Private medical care
• Life insurance
• Co-financing for the Multikafeteria program (e.g. Multisport card)
• Access to a language platform with 12 different languages to learn
• Access to a mental health and well-being platform offering a variety of functionalities that will support you in caring for your well-being
• Exceptional people and atmosphere
• Christmas and occasional gifts
• Co-financing of holidays (social fund)
• Opportunity to take part in charity projects

* Please note, we’ll contact selected Candidates only