TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee administration through TMF Group’s teams in 120 offices.

Job Purpose

To provide support to the Client Directors on an ongoing basis to ensure the efficiency of the Client’s Companies as well as the TMF Group Service Provision is maintained. To be proactive in the management of staff to ensure that they uphold the policies and procedures of the Company as a whole. To safeguard customer relations by ensuring that work is undertaken efficiently and effectively on an on going basis. 

Key Responsibilities

• Assist with escalation for incoming work for clients to resolve any daily business issues.
• Oversight of team workloads to ensure all client deliverables are met on a timely basis.
• Attend regular client service calls to support team members.
• Attend client board meetings where required to support team members and represent the Administrator, prepare/review Board Packs and produce/review minutes.
• Ensure all Client regulatory and registry filings are prepared and filed meeting all deadlines.
• Maintain and foster a strong relationship with all Client Boards, be responsible for ensuring client preferences for Board liaison are adhered to.
• Ensure practices align to different jurisdictional requirements depending on domiciliation of a Company.
• Ensure current and accurate maintenance of all Client Board records.
• Work with Accounting team to provide back-up required for Audit purposes and assist with collation of data to meet audit deadlines.
• Attend and minute Limited Partnership meetings if required by the Client.
• Ensure annual reviews and filings are completed accurately and meeting all deadlines.
• Work closely with Compliance Team as needed to ensure Corporate Governance targets are met.
• Have strong knowledge of Corporate Governance requirements and work to ensure adherence to them, taking responsibility for monitoring and meeting of the targets.
• Provide assistance in onboarding new entities.
• Ensure that the rules, regulations, policies and procedures are adhered to at all times.
• Regularly review procedures and if appropriate, recommend changes to the procedures in place to reflect any regulatory changes.
• Take responsibility and provide assistance with leadership for a team of people and supervise, monitor and provide ongoing feedback to individual staff within the team.
• Monitor the training and development requirements of team members, empowering staff to be self-sufficient.
• Ensure all work carried out by the team complies with the Fund’s documentation, the Company’s policies and procedures and the ongoing regulatory requirements.
• To foster excellent client service with the team.
• Delegate and control workloads in the section to ensure deadlines are met and understood by staff members.
• Engender strong communication within the team and develop the team’s interpersonal skills with colleagues, clients and business contacts.
• Undertake and assist the section’s workloads as necessary and when required.
• Maintain fluent revenue/time recording, invoicing and collection processes.
• Meet the billing process targets that are set and monitor work in progress figures to ensure maximum recovery.
• Monitor debtors and take the necessary action to resolve any outstanding unpaid invoices.
• Co-ordination of activities undertaken by internal operations to ensure Calls, Distributions and Payments are processed in good order.

Experience and Qualifications

• Education and qualifications’ to at least ‘A’ level standard or equivalent.
• A minimum of 5 years experience in private equity.
• A professional qualification – ACCA/ACA or ICSA or other similar level qualifications (desirable).

What’s in it for you

• Private Medical insurance for self & family – which includes GP visits & eye tests
• Access to our employee assistance program which has access to counselling, virtual doctor, wellbeing apps, mindfulness and coaching
• Permanent Health Insurance
• Death in Service (Life Assurance) – 4 times x salary
• Critical Illness
• Discretionary performance related bonus (which is linked to Company and individual’s performance)
• Non – contributory social club
• Working from Home Scheme Contribution 2020-2024 - All permanent staff can claim up to £400 over a 4 year cycle (contribution of £100 a year) towards an office desk, chair or broadband improvement (e.g. upgraded router)
• Access to the Global Business Academy suite of training
• Access to Go Fluent Language Learning
• The opportunity to participate and get involved in activities relating to ESG / CSR / D&I / Wellbeing

Completion of probation: (probation is 20 weeks)

• Defined contribution non-contributory pension scheme – Employer contribution - 10%
• Fitness Club membership - £275 per year (receipts based)
• Supported training and study for professional qualifications relevant for your role
• Access to TMF Explorer Program to work from another location for up to 2 weeks

 Holidays:

• Starting at 25.5 days – rising scale based on job role and completed years’ service
• Option to buy or sell 5 days holiday per year or pro rata on working pattern