purpose of the role

As a Program Manager specializing in Audit Activities Tracking, you will be responsible for overseeing and coordinating all audit-related tasks within the Global Technology department. Your primary objective will be to ensure efficient tracking, management, and completion of audit activities while providing necessary updates and traction to the Head of GTS. You will collaborate closely with various teams to implement audit recommendations and drive continuous improvement initiatives.

Monitor, track, and report the technology-related risks on behalf of the Head of GTS.

Key FUNCTIONS AND Responsibilities

Audit Activity Oversight: - Manage and oversee all audit activities across technology, ensuring compliance with internal policies and regulatory requirements. Develop and maintain a comprehensive audit calendar in collaboration with other audit parties, tracking upcoming audits, deadlines, and deliverables.

Coordination and Collaboration: - Collaborate with internal teams to gather required documentation and evidence for audits, ensuring timely and accurate responses to audit requests by those teams to the auditors. Facilitate communication between audit teams, internal stakeholders, and external auditors to address queries and resolve issues promptly, if needed.

Tracking and Reporting: - Implement robust tracking mechanisms to monitor the progress of audit activities, identifying bottlenecks and escalating issues as necessary. Prepare regular reports and updates for the Head of GTS, summarizing audit status, findings, and remediation efforts.

Remediation Management: - Work closely with relevant teams to develop action plans for addressing audit findings and recommendations. Monitor the implementation of remediation actions, providing guidance and support to ensure timely completion.

Process Improvement: Identify opportunities to streamline audit processes and enhance efficiency through automation, standardization, and best practices. Drive continuous improvement initiatives to strengthen the organization's audit capabilities and minimize future risks.          

Staying up to date with industry trends:  Program Manager must stay informed about new technologies and industry trends that may pose risks to the organization. This may include attending conferences, participating in industry groups, and reading industry publications

competencies and Skills

Information Security and ISO Certifications

Experience with dealing with information security, audit, technology, and business teams.

Experience creating and maintaining project plans, issue logs, risk registers, and status reports

Experience working and communicating with Executive level management, with excellent written and oral communications skills that are audience-appropriate.

Strong sense of accountability and ownership; understand your role and accept individual responsibility for seeing a task through to its completion (end-to-end), understand when and how to escalate, take the appropriate risk (avoid unnecessary risk) and understand the impact of decisions

Ability and willingness to adapt to change and work in a fast-paced environment

Strong internal and external customer orientation, with a service mindset.

Have an extremely high level of energy, Have a robust sense of humor

Polite, courteous, and professional attitude, willing to drive the outcome or results.

Proactive team player, Ability to communicate at all levels, confidence dealing with C-Level stakeholders, must-do approach, attention to detail.

Strong understanding of audit processes, standards, and regulatory requirements (e.g., SOX, GDPR, HIPAA)

experience and Qualifications

15+ years of experience in management and large organizations.

Conducted ISO Certifications, Internal Audit, and experienced working with C-Suite

A service mindset/attitude

Ability to analyze, present, and support the decision-making process using data.

Managed large and complex technology environments with a sizeable global team.