About TMF Group
TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee administration through TMF Group’s teams in 120 offices.

Job Purpose:

Supports, and in conjunction with, The Accounting & Tax Managers, manages a team of staff, ensuring that the provision of all client work for the portfolio is delivered on time and to a high standard in order to meet productivity targets.

Key Responsibilities:

• Support Managers on coaching, evaluate and motivate team members
• Check the workload, planning and productivity of each team member
• Train team members in accordance with company policies and ensure internal procedures are followed;
• Manage full client’s portfolio through expertise and team management in close collaboration with the team
• Global review of the firm’s clients' accounts
• Review of periodical reporting’s and annual accounts;
• Review of VAT & tax returns;
• Review of reporting’s according to Belgian Standards or IFRS understands;
• Coordination and follow up client audits;
• Manage the customer relationship and expectations, handle complaints/escalations to ensure regular communication to maintain a good relationship with all customers;
• Preparation of commercial services offers (fee proposals)
• Coordinates the onboarding of new clients
• Based on his/her deep knowledge of procedures and systems he drives standardization and process improvements
• Act as a point of reference and expertise for his team

Your Profile:

1. Fluent knowledge of English (C1/C2);
2. Bachelor in Accounting - Master in Tax or equivalent
3. Member or trainee of the ITAA (Belgian Institute for Tax Advisors and Accountants);
4. At least 5 years’ experience in outsourcing firms or multinational environment;
5. At least 2 years’ experience in coaching junior staff members and managing team members
6. Operational excellence
7. Financial accountability
8. Strong People Management Skills and team player
9. Focus and determination to meet goals (both individual and team goals)
10. Ability to meet high quality standards
11. Problem solving and hands on attitude
12. Puts colleagues / clients at the center of everything they do to ensure a positive experience
13. Acts with integrity                          

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