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About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world.

As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Purpose of the role

Our Digital Transformation is gaining pace, leveraging technology and business improvement approaches to drive innovation, improve service quality and reduce costs across our 83 locations and 8,000+ staff. 

Our Digital Operations teams partner with Business Leaders and Functional Experts to select, deploy, improve and embed technology solutions which makes life better for our clients and staff alike.  

We are looking for an experienced project manager, with a strong ability to connect technology and business teams, to join our Digital Project Management Team. You will join a global team of 150+ professionals, located across the globe to drive our transformation agenda.  

Within the role the successful applicant will work across a range of different projects which could include application deployment, infrastructure changes, M&A and other such work. 

Key FUNCTIONS AND Responsibilities

• Partner with Business Leaders to scope projects which solve business problems;
• Partner with the business to ensure business problems are clearly documented and understood;
• Apply professional experiences and TMF best practise to shape a project approach which will deliver desired outcomes;
• Work with domain experts to select appropriate technologies;
• Design effective governance and reporting structures which fit the size & complexity of projects;
• Build robust business cases which articulate the purpose, cost and benefit of a project;
• Manage project governance to enable effective decision making and on time / on budget delivery;
• Build & maintain project plans to monitor progress and identify challenges;
• Create steerco packs to update stakeholders at operational and leadership levels;
• Own project financials (cost & benefit), providing monthly reporting on progress vs business case;
• Manage project resourcing from Operations, Technology, Business & 3rd party suppliers; 
• Manage project risks, issues, assumptions and dependencies; 
• Bridge between technology and business teams to enable project delivery;
• Effectively articulate technology topics in a simple manner to business users; 
• Manage expectations within the business of how technology will impact their operations; 
• Ensure all project team members understand what is expected of them through the project;
• Develop comprehensive transition plan into business-as-usual project closure with the business and operational excellence team;
• Partner with Business and Operational Excellence Leaders to deliver effective change management which sees technology embedded in to daily operations;
• Shape a change management strategy in partnership with the operational excellence team;
• Ensure change management plans are aligned to technical milestones;
• Work with the operational excellence team to deliver and implement the change management strategy and bring end users on the journey across the business;

Competencies and Skills

• Strong communication and presentation skills;
• Strong problem-solving skills;
• Exceptional written and spoken English;
• Ability to operate independently and drive projects;

Experience and Qualifications

• Advanced project management qualification (PMP / PMI / Prince2 / Equivalent);
• 2+ years experience managing technology enabled change projects from initiation to benefit realisation;
• Experience deploying new applications to end users
• Experience of working across a matrix organizaiton, with involvement of various Team Leads, technical resource as well as working with external vendors;
• Experience driving successful project completion across mulitple countires, time zones and cultures;

Nice to have:

• Experience of working within a professional service firm;
• Deep knowledge of A&T services
• SCRUM / AGILE qualifications and experience.

What's in it for you?

• Private medical healthcare;
• Hybrid working model;
• Continuous development that is supported and encouraged through global learning opportunities from the TMF Business Academy and a strong culture of feedback.
• Team building and team events;
• Christmas/New Year's gifts and vouchers;
• Positive and healthy working environment - TMF Group Serbia is Great Place to Work certified. The Great Place to Work® model is the world’s most researched, accepted and sustainable definition of a great workplaces from an employee’s point of view.