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About TMF Group

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 11,000 experts and 126 offices in 87 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business success.

Key Responsibilities

• Review and processing of investor onboarding and ongoing investor due diligence requirements within the Shareholder Services Team. This includes review of AML/KYC and FATCA/CRS documentation, on a periodic and ad hoc basis
• On-boarding new clients and their investors, providing continuous excellent client service
• Liaising with internal and external stakeholders/clients
• Ensuring a professional, timely response and processing of client/investor queries and instructions
• Ensuring policies, procedures and checklists are always adhered to in accordance with standards
• Monitoring and preparing monthly/quarterly/ad-hoc reporting
• Actively participating or being responsible for specific operational or regulatory projects,
• Supporting internal and external audits
• Observing deadlines, understanding and applying the rules and representations of the fund and ensure that they are adhered to
• Assist the Manager Shareholder Services with planning, highlighting opportunities and escalating potential issues in a timely manner
• Building and managing client and investor relationships, enhancing the TMF experience, providing a high standard of client service
• Contributes toward creating efficient solutions to challenges that impact the overall Fund Services Team, while maintaining a focus on team spirit & productivity
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Key Requirements 

• University degree and/or 2+ years relevant work experience within Luxembourg Financial Industry
• Knowledge of fund legal structures in Luxembourg
• Knowledge of AML/KYC laws in Luxembourg and processes
• Team player that enjoys taking responsibility and can work independently
• Detailed oriented and strong communication skills, both written and verbal
• Well organized with a sense of prioritization, flexible and stress resistant
• Fluent in English. Fluency in another European language is a plus (preferably Italian)
• Good knowledge of MS Office (excel, word, etc.)
• Knowledge of Viewpoint is a plus
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What's in for you?

• Excellent working conditions: good work-life balance, salary indication above market level.
• Learning opportunities: you will work with highly experienced colleagues who are ready to share their knowledge and will receive the opportunity to work on diverse and complex client requests. You will also be able to apply for and be supported for training.
• Value-driven work environment: you can expect integrity and respect from all your colleagues and your leadership team.
• Teamwork: an environment where we learn from our mistakes and work together to improve our processes continuously. A no-blame culture where teamwork is important valued and lived daily.
• Ambition: we are a growing company in which we constantly look for the next opportunity and where all ideas are welcome.

Want to know more about a career with TMF Group? Watch this video: