Client Administrator
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Job no: 575692
Work type: Full time
Location: Dublin, Ireland
Categories: Client Corporate Secretarial, Capital Markets
Office Location: Dublin
We never ask for any kind of payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment or asked to make a purchase, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.
ABOUT TMF GROUP
TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.
DISCOVER THE
Supports the setup of special purpose vehicles (SPVs) as part of the Capital Markets Services (CMS) - Transaction Services team, ensuring TMF’s clients are provided with efficient, professional and high-quality services which meets all statutory obligations. He/she is responsible for assisting transactions from inception through to closure. He/ She is responsible for ensuring accurate setup of the SPVs, working in a timely and efficient manner to ensure successful delivery of corporate administrative and company secretarial services to clients and supporting the teams with their client facing obligations.
KEY RESPONSIBILITIES
Supports the successful execution of all end-to-end SPV activities for TMF’s clients, ensuring client setups are completed in a timely and accurate manner in line with the Companies Act 2014;
Works closely with other teams in TMF Ireland, including but not limited to, the Entity Management, CMS Transaction Review and Client Accounting teams;
Builds relationships with clients whilst enhancing TMF’s strong reputation in the CMS services space with tax advisors, banks, custodians, lawyers and other key partners;
Ensure accurate and concise communications with clients, seeking support from the Client Account Manager if required;
Draft and self-review set-up/boarding documents including local filings, tax registrations and classifications before validating with the Client Account Manager;
Adhere to TMF internal procedures and ensure compliance with TMF’s Risk and Control framework and processes. This includes ensuring the 4 eye principle is always followed;
Assist with the co-ordination and resolution of Customer Due Diligence (CDD) queries;
Make suggestions for continuous improvement, challenging the status quo;
Ensure TMF internal AML compliance procedures are complied with in full and in a timely manner;
Ensure all client data is managed with integrity and maintained correctly;
Ensure successful delivery of client work with accuracy and completeness;
Work under the direction of a Client Account Manager ensuring work is delivered on time;
Ensure TMF meets our obligations to clients, providing all SPV setup services needed to effectively close a transaction within required timelines;
Provide exceptional customer service whilst being decisive, firm and empathetic with customers;
Ensure customer complaints are escalated to the Client Account Manager within 24 hours; and
Assist in business development and identify opportunities for cross-selling and up-selling of other company services, or billing for out of scope items.
KEY REQUIREMENTS
A degree in law, business and/or company secretarial background is desirable.
A candidate with relevant experience is desirable but not essential.
Experience of Capital Markets/Aircraft Leasing transactions or company secretarial experience is an advantage
Resourceful, independent and strong problem-solving abilities
Excellent written and communication skills, with strong ability to plan ahead and organize themselves
Analytical structured mind set with ability to follow and build upon existing processes and ensure data is maintained with accuracy and consistency
Fluency in English is essential, with knowledge of other languages an advantage
Proficiency in MS Excel and MS Word is essential, with experience of Blueprint preferred
Experience in an outsourcing firm with good client servicing skills is preferred
WHAT’S IN IT FOR YOU
21 days of annual leave plus an additional day per year until it reaches 25 days.
2 additional leave days per year (Good Friday and an extra TMF day at Christmas time)
Health insurance with Laya Healthcare worth around EUR 1,400
Pension scheme
Death in service benefit of 4x salary
Discounted gym membership through FLYEfit and tax saver commuter tickets
Study assistance
Study leave
Online personal development and technical courses through our Learning Management System with a range of course that employees can take part in.
*Please note, we’ll contact selected Candidates only.
Advertised: 13 Nov 2024 GMT Standard Time
Applications close: 21 Nov 2024 GMT Standard Time
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