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About TMF Group

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee administration through TMF Group’s teams in 120 offices

TMF Colombia is looking for a driven bilingual Investor Relations Specialist to support our team in Raleigh, NC from Bogotá and be responsible for investor relations tasks for clients of varying industries, including administrative tasks for select clients and various additional projects.

Key responsibilities:

• Create and maintain standards operating procedures
• LP reporting email management
• Updating and maintaining various investor portals to include uploading and distributing documents to investors
• Investor portal question management and troubleshooting
• Maintain compliance control protocols
• Onboarding new clients from start to finish with group level support as needed
• Training new employees
• Interface and communicate with the investor portal software companies or internal group teams
• Working with managers and or clients on investor communications
• Working with managers to meet deadlines
• Coordinating with treasury team when investor changes occur that are sent to the portal inbox
• Maintaining client protocol and best practices
• Information resource for team
• Other duties as assigned
• Helping set up wire instructions spreadsheets of new clients and LPs at the onboarding stage
• Performing call backs to confirm wire instructions of clients and LPs
• Maintain investor wire instruction spreadsheets and bank templates for clients
• Assisting with updating wire instructions and confirming the authorized contact for changes
• Provide backup review for initiation of wires

Key requirements:

• Bachelor’s degree and 2+ years of experience, preferably in client service.
• Excellent English skills (B2+)
• Experience with Investran, and LP portals such as InvestorFlow, Juniper Square and Investment Café is a plus.
• Excellent working knowledge of Microsoft Suite, Adobe Acrobat X (and higher) and Excel.

What's in it for you?

Pathways for career development

• Work with colleagues and clients around the world on interesting and challenging work.
• We provide internal career opportunities, so you can take your career further within TMF.
• Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

• You’ll be helping us to make the world a simpler place to do business for our clients.
• Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work.

A supportive environment

• Strong feedback culture to help build an engaging workplace.
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

Want to know more about a career with TMF Group? Watch this video: