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Wherever you’re based and whatever your role at TMF Group, one thing’s for certain: you’ll be part of a truly diverse, global business and benefit from the many advantages that brings.

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Senior Client Officer - Employee Benefits

Apply now Job no: 573949
Work type: Full time
Location: St Helier, Jersey
Categories: Administration
Office Location: Jersey

About TMF Group:

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee administration through TMF Group’s teams in 120 offices.

 

Job purpose:

To provide a high-quality administrative service to a diverse portfolio of Employee Incentive structures with timeliness and efficiency. As well as assisting with the day to day management of a team of administrators.

 

What will you do:

  • Administer a portfolio of structures with timeliness and efficiency, the diversity and complexity of which will be dependent on the experience and knowledge of the jobholder.
  • Assist the Line Manager with the ongoing management of the team and act as the first point of contact for more junior members of staff and cover whilst the Line Manager is out of the office.
  • Identify and raise technical issues and potential problems with Line Manager
  • Undertake a variety of banking, investment and financial transactions within the limits of the jobholders authority
  • Attend client meetings and prepare clear and concise meeting notes
  • Provide technical assistance to the administrators within the team
  • Be able to demonstrate and awareness of risk management
  • Develop existing client/intermediary relationships including seeking opportunities for cross-selling TMF Group products and services
  • Category “B” signatory.
  • Understands and applies control and risk and governance frameworks consistently
  • May have supervisory responsibilities for work carried out by members of the immediate team
  • Organizes the use of resources to meet expectations and identifies difficulties
  • Reviews non-complex work undertaken by more junior team members
  • Able to deal with difficult situations in a calm and diplomatic way
  • Takes ownership of particular clients to ensure a consistent level of service
  • Build rapport with clients and use body language and voice techniques effectively
  • Evaluates and reports back on client service levels

 

What do you need:

  • Category B employee
  • Has 3 years relevant experience and holds a “table 4” professional qualification as defined by the JFSC, OR
  • Has 5 years relevant experience and holds a “table 5” professional qualification as defined by the JFSC. 
  • Good technical knowledge of trust & corporate administration, investment and tax issues
  • Able to supervise/mentor trainee and/or administrators
  • Expertise in all MS Office packages (Word, PowerPoint, Excel, Outlook)
  • Fluent in both written and spoken English.

Advertised: GMT Daylight Time
Applications close: GMT Daylight Time

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